Customer service or widely known as customer care is one of the key to success for your business. You need to have a good relationship with your customers so they will stay with you. Many companies that forget the importance of customer care. Nowadays, you do not only get local customers but also foreign customers. You need to speak English clearly, fluently and confidently. To improve your English conversation skills, English Today presents English course for employees Makassar.
What are the impacts of increasing your customer care skills in English?
- To keep the customers
- To create a good image of the company
- To give satisfaction to the customers
- To increase sales
You certainly want those things happen to your business.
English Today provides Customer Care Skills that is a part of Sales & Marketing program.
What will you get if you join Sales & Marketing: Customer Care Skills program?
- Being able to interact with any types of customers
- Using questioning techniques
- Empathizing, understanding and caring for the customers
- Handling challenges given by customers
- Handling complaints
- Answering phone calls and ending talk
- Using body language
English Today has various Business English program focuses, such as negotiation, presentation, meeting, report writing and emailing, tourism and hospitality, banking and many more.
If you want to join English course for employees Makassar but you are still doubtful to decide which program is the best for your company. You can consult with us. We will suggest the best program for you.
If you have any question about English Course for Employees in Makassar, do not hesitate to contact us. We are ready to help you.
Improve your English skills with English Today. +62411 366 2245 email@example.com